Term Condition

1. Introduction

By using our website, you agree to these terms to the extent permitted by law. If you do not agree, please discontinue use of the website.

2. About Our Business

Seal Solutions Australia supplies hydraulic and pneumatic seals, O-rings, gaskets, seal kits and other industrial sealing products, together with related product information and technical support.

3. Website Information

We endeavour to keep website content accurate and current. Product descriptions, images, specifications, pricing and availability may change. Please contact us to confirm product details before placing an order.

4. Product Enquiries and Quotations

Customers may request product information, technical assistance and quotations. Quotations may be subject to validity periods, availability, quantities, freight charges, taxes and other conditions stated in the quotation.

A quotation does not guarantee stock availability or constitute acceptance of an order unless confirmed under the applicable quotation or agreement.

5. Orders and Acceptance

Orders may be submitted through the channels made available by Seal Solutions Australia. We may request further information or confirmation of specifications before accepting an order. Any applicable written quotation or supply agreement should be read together with these website terms.

6. Pricing and Payment

Prices, payment deadlines, payment methods, credit arrangements and additional charges will be specified in the applicable quotation, invoice or written agreement. Customers must pay amounts properly due under their applicable agreement.

7. Delivery and Availability

Delivery estimates may be affected by supplier availability, manufacturing requirements, freight delays or circumstances outside our reasonable control. We will communicate material changes where reasonably practicable.

Customers should notify us promptly of apparent delivery damage, shortages or incorrect items, without affecting rights available under applicable law.

8. Product Selection and Suitability

Industrial sealing products must be selected for their intended operating conditions. Relevant considerations include pressure, temperature, chemical compatibility, dimensions, materials, installation requirements and equipment specifications.

Unless otherwise agreed in writing, customers are responsible for confirming that a selected product is suitable for their particular application. Product information and technical assistance do not replace application-specific engineering assessment where required.

9. Returns and Warranties

Please contact us promptly if a product is faulty, damaged, incorrectly supplied or does not meet the applicable agreement. Returns, replacements, repairs and applicable manufacturer's warranties will be handled in accordance with the relevant agreement and applicable law.

Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under the Australian Consumer Law or other applicable legislation.

10. Intellectual Property

Website text, graphics, photographs, logos and other content are owned by or licensed to their respective rights holders. You must not reproduce or commercially exploit protected content without permission, except as permitted by law.

Third-party product names and trademarks remain the property of their respective owners.

11. Acceptable Website Use

You must not:

• Use the website for unlawful or fraudulent purposes.
• Attempt unauthorised access to website systems or data.
• Introduce malicious software or interfere with website security.
• Submit deliberately misleading enquiries or information.
• Infringe intellectual property rights or applicable laws.

12. Third-Party Websites

Links to third-party websites are provided for convenience. We do not control those websites and are not responsible for their content, availability, terms or privacy practices.

13. Limitation of Liability

To the maximum extent permitted by law, we are not responsible for loss arising solely from reliance on general website information that has not been confirmed as applicable to a specific product, order or application.

Nothing in these terms excludes or limits liability, guarantees, rights or remedies that cannot lawfully be excluded or limited.

14. Events Beyond Reasonable Control

Where circumstances outside our reasonable control prevent or delay an obligation, we will take reasonable steps to minimise the impact and communicate material delays. Applicable contractual and legal rights remain unaffected.

15. Privacy

Our collection and handling of personal information is described in our Privacy Policy. Read our Privacy Policy .

16. Changes to These Terms

We may update these website terms from time to time. Revised terms will be published on this page. Any separate supply agreement remains subject to its own applicable variation provisions and the law.

17. Governing Law

These terms are governed by the laws applicable in Western Australia and the applicable laws of the Commonwealth of Australia, subject to mandatory legal requirements.